At Moolsetu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Contact details (email address, phone number)
• Shipping and billing address
• Payment-related details (processed securely via third-party payment gateways)
Non-Personal Information
• Browser type
• Device information
• IP address
• Website usage data (pages visited, time spent)
How We Use Your Information
The information collected may be used for the following purposes:
• To process and fulfill orders
• To communicate order updates and service-related information
• To improve website functionality and user experience
• To comply with legal and regulatory requirements
• To prevent fraud or unauthorized transactions
We do not sell, rent, or trade your personal information to third parties.
Payment Security
All online payments are processed through secure and trusted third-party payment gateways. Moolsetu does not store or have access to your complete payment card details.
Sharing of Information
We may share your information only with:
• Logistics and delivery partners for order fulfillment
• Payment gateway providers for transaction processing
• Government or legal authorities if required by law
Such sharing is strictly limited to what is necessary to provide our services.
Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve services. You may choose to disable cookies through your browser settings, though some features of the website may not function properly.
Data Protection
We implement reasonable security practices and procedures to protect your personal information from unauthorized access, misuse, loss, or disclosure, as required under applicable Indian laws.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
User Rights
You have the right to:
• Access your personal information
• Request correction or update of inaccurate data
• Request deletion of your personal information, subject to legal and operational requirements
Requests can be made through the Contact Us page.
Third-Party Links
Our website may contain links to third-party websites. Moolsetu is not responsible for the privacy practices or content of such external websites.
Children’s Information
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
Policy Updates
Moolsetu reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes will be effective once posted on this page.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us through the Contact Us page on our website.